An internet outage causes me to not know how to start this post. i'll explain - you see, i have this weird habit of not having two consecutive posts start with the same letter, and i try to give minimum 5 posts' interval before i re-use a letter to start a post. this weird habit is something that i don't think i've ever mentioned, so good job if you caught it. if you look back for perhaps the past 10 years' worth of posts, i doubt that you'll find more than 5 instances where two consecutive posts begin with the same letter. just some random trivia. let me just talk you through what i've been up to recently.
still haven't been very successful with gym plans. somehow, there's this inertia towards gym-going. like, it's really easy to find excuses for things that you don't want to do. "i don't feel well", "it'll be too crowded", "i'll feel uncomfortable in there", "i'll look so unglam/gross" if you can name it, i've probably thought of it. it's kind of a catch-22 situation. not going to the gym means that progress (if any) will be slow, and the slow progress (if any) will just be more demoralizing. i've got to break this cycle, perhaps starting with gymming at odd hours. i'll let you know how that pans out. food journalling is coming along well enough, it's good to have a written record to refer to. and the sense of guilt when writing down some less-than-ideal choices helps to maintain discipline when looking back on those entries. still can do way better, though.
maybe it's my chemist hands itching, or my desire for better digestive health. either way, i've restarted some fermentation projects. in addition to my previous kombucha (which survived about 3 months' neglect), i've also started keeping a water kefir culture, and am looking to start some lacto-fermented vegetables. i think that this also kind of helps with my eating, because what i realized recently is that the ease of access to food is the number one factor for me when the urge to eat strikes. if i have something unhealthy but microwaveable vs. nice but frozen healthy food (eg. piece of fish), odds are i'll choose the microwaveable thing because it can be prepared more quickly. so, i figured that having something healthy and ready in the fridge would do me some good. as far as healthy eating goes. i've tried raw vegetables, which are ok, but not that exciting. hopefully this fermenting thing pays off. one worry i have about it, especially the fermented drinks, is that there may be residual sugar present. sugar isn't that good for you, after all. i keep thinking that i taste sugar, though i'm not sure how much of that is my paranoid self knowing that there was sugar there at the start. like most things, i guess some monitoring over time is in order.
i'll just talk a bit more about the internet outage, and some interesting things that i noticed. to begin, it was because some construction company had cut the fibre optic cables that bring the internet to us end-users. the internet was out for about 4 hours for me, and on a saturday, too! not that the day of the week makes any difference to me, but it sure does to working people who experienced it. thankfully, mobile data was still available. so, i went to check the telcos' social media pages for updates. singtel, starhub, and m1 all reported having users affected by the outage, so i thought that it was quite a fair test to see how each telco responded. my personal rating in terms of best to worst response: singtel, starhub, m1. singtel was pretty prompt in updating its users, and even said that it would waive data charges for the day as service recovery. starhub provided prompt updates. m1's updates were slower than the other telcos by about 2 hours, and their social media team kept posting template replies which did not address the users' questions. in fact, there was a user who actually predicted the template that would be posted to another user's comment, and got it 90% correct. so yes...m1 has some way to go in terms of customer interaction. i don't know if it's entirely their fault, though. it seems like they're the smallest out of the big 3, so they may receive updates later?
whatever the case, i'm sure that m1 wasn't responsible for the outage. and i did feel a little bad that they had to bear the wrath of the public. which bring me to the next point...that in times of crisis, people just want a scapegoat. apparently, internet access is an essential in today's world. initially, i was angry at the telco too. but upon further thinking, i realized that i should be angry with the ones who caused the problem, ie. the construction company that cut the cable. i can understand peoples' frustrations, though, and their desire to vent at the nearest available thing that's remotely associated with their inconvenience. although i also do feel that m1 could have exercised better crisis management. personalized, constructive replies instead of template answers, and being more prompt with updates on the situation are the two main areas of improvement that i can identify for them. but back to my main point...it's a little scary how irrational people can be. like, there were people demanding discounts, compensation, you name it. personally, i think that the construction company should be fined, and the fine used to offset a day's charges from affected customers' bills. it seems that this is a relatively frequent occurrence, too. according to statistics published by netlink trust (the fibre operator), there have been 23 such cable cuts in the past 5 years. that translates to about one cut every 3 months. considering that there are good practice rules/guidelines in place, i think that's a little excessive. anyway, i just hope that this thing happens infrequently enough that people affected can be patient about it.
still haven't been very successful with gym plans. somehow, there's this inertia towards gym-going. like, it's really easy to find excuses for things that you don't want to do. "i don't feel well", "it'll be too crowded", "i'll feel uncomfortable in there", "i'll look so unglam/gross" if you can name it, i've probably thought of it. it's kind of a catch-22 situation. not going to the gym means that progress (if any) will be slow, and the slow progress (if any) will just be more demoralizing. i've got to break this cycle, perhaps starting with gymming at odd hours. i'll let you know how that pans out. food journalling is coming along well enough, it's good to have a written record to refer to. and the sense of guilt when writing down some less-than-ideal choices helps to maintain discipline when looking back on those entries. still can do way better, though.
maybe it's my chemist hands itching, or my desire for better digestive health. either way, i've restarted some fermentation projects. in addition to my previous kombucha (which survived about 3 months' neglect), i've also started keeping a water kefir culture, and am looking to start some lacto-fermented vegetables. i think that this also kind of helps with my eating, because what i realized recently is that the ease of access to food is the number one factor for me when the urge to eat strikes. if i have something unhealthy but microwaveable vs. nice but frozen healthy food (eg. piece of fish), odds are i'll choose the microwaveable thing because it can be prepared more quickly. so, i figured that having something healthy and ready in the fridge would do me some good. as far as healthy eating goes. i've tried raw vegetables, which are ok, but not that exciting. hopefully this fermenting thing pays off. one worry i have about it, especially the fermented drinks, is that there may be residual sugar present. sugar isn't that good for you, after all. i keep thinking that i taste sugar, though i'm not sure how much of that is my paranoid self knowing that there was sugar there at the start. like most things, i guess some monitoring over time is in order.
i'll just talk a bit more about the internet outage, and some interesting things that i noticed. to begin, it was because some construction company had cut the fibre optic cables that bring the internet to us end-users. the internet was out for about 4 hours for me, and on a saturday, too! not that the day of the week makes any difference to me, but it sure does to working people who experienced it. thankfully, mobile data was still available. so, i went to check the telcos' social media pages for updates. singtel, starhub, and m1 all reported having users affected by the outage, so i thought that it was quite a fair test to see how each telco responded. my personal rating in terms of best to worst response: singtel, starhub, m1. singtel was pretty prompt in updating its users, and even said that it would waive data charges for the day as service recovery. starhub provided prompt updates. m1's updates were slower than the other telcos by about 2 hours, and their social media team kept posting template replies which did not address the users' questions. in fact, there was a user who actually predicted the template that would be posted to another user's comment, and got it 90% correct. so yes...m1 has some way to go in terms of customer interaction. i don't know if it's entirely their fault, though. it seems like they're the smallest out of the big 3, so they may receive updates later?
whatever the case, i'm sure that m1 wasn't responsible for the outage. and i did feel a little bad that they had to bear the wrath of the public. which bring me to the next point...that in times of crisis, people just want a scapegoat. apparently, internet access is an essential in today's world. initially, i was angry at the telco too. but upon further thinking, i realized that i should be angry with the ones who caused the problem, ie. the construction company that cut the cable. i can understand peoples' frustrations, though, and their desire to vent at the nearest available thing that's remotely associated with their inconvenience. although i also do feel that m1 could have exercised better crisis management. personalized, constructive replies instead of template answers, and being more prompt with updates on the situation are the two main areas of improvement that i can identify for them. but back to my main point...it's a little scary how irrational people can be. like, there were people demanding discounts, compensation, you name it. personally, i think that the construction company should be fined, and the fine used to offset a day's charges from affected customers' bills. it seems that this is a relatively frequent occurrence, too. according to statistics published by netlink trust (the fibre operator), there have been 23 such cable cuts in the past 5 years. that translates to about one cut every 3 months. considering that there are good practice rules/guidelines in place, i think that's a little excessive. anyway, i just hope that this thing happens infrequently enough that people affected can be patient about it.
-random thought of the day: Slack weekend.-